Rider’s Guide

RIDING WITH LADOT IS EASY

Keep these simple tips in mind and use this guide to determine which LADOT route will serve you best. Pick up the specific DASH or Commuter Express brochure for the route you will be using.

Stops are clearly marked on each route map. Board the bus at any place along the route that is marked with an LADOT bus stop sign displaying either a DASH or Commuter Express logo.

Many Commuter Express stops are shared with other services that are part of Metro, the LA County’s transportation system. These signs are marked Metro on top with route numbers using that stop listed below. When the bus approaches, check the sign above the windshield for the route number and destination.

Pay your fare or use a TAP card upon boarding. For Commuter Express riders, if you need to purchase an Interagency transfer, pay for it using your TAP card upon boarding the second bus.

About one block before your bus arrives at your stop, signal the driver to stop by pulling the bell cord overhead. The driver will stop at the next bus stop sign. If you are unsure of where you need to depart, the driver will be glad to assist. Refer to your specific route brochure for exact bus stop locations and departure times. Times are approximate and may vary due to traffic and weather conditions. Please plan your trip accordingly.

As a courtesy to other passengers, LADOT does not allow smoking, eating, drinking or loud radio playing while on the bus. Be courteous to other passengers by keeping the volume low or using headphones with any radios. Do not distract the drivers with unnecessary conversation and activity. For more information, please see our Riders’ Code of Conduct page.

Please reserve the forward-most seating on the bus for elderly or mobility impaired passengers.

For the latest information on route detours or other service notices, check the News and Alerts section, or sign up to receive Tweets or email blasts specific to the LADOT route(s) you use.

FARES & TRANSFERS

All DASH routes are the same fare. The cash fare is 50¢, 25¢ for seniors/disabled. The DASH 31-Day Pass offers unlimited riding on all DASH routes for only $18.

DASH Fares
RIDERCASH FARETAP FARE 47-DAY DASH PASS31-DAY DASH PASSFREE WITH THESE PASSES
REGULAR50¢35¢$5.00$18.00

  • DASH TO CLASS PROGRAM 5


  • U-PASS 6


  • 31-DAY LADOT PASS


  • EZ TRANSIT PASS


  • METROLINK TICKET OR PASS


  • ACCESS SERVICES ID TAP CARD 7


  • LIFE PROGRAM 8

CHILDREN 1Free
SENIOR/DISABLED/MEDICARE25¢ 215¢$2.50 5$9.00 5
CITYRIDE PARTICIPANT 3Free

NO ADDITIONAL FARE IS PAID WHEN USING A VALID DASH PASS


NOTES:


  1. Children 4 years or younger (maximum of 2 with fare paying adult)

  2. CASH Fare (with government agency proof of age (65+) or disability and photo ID)

  3. Cityride Card must be shown to driver when entering the bus to ride for free

  4. Deducted from TAP stored value; must have LADOT or Metro issued TAP card with Stored Value on card

  5. Sold on Metro-issued Reduced Fare TAP cards only

  6. TAP card loaded with a Metro U-Pass or Student ID with a U-Pass sticker. Participating schools listed at metro.net/riding/u-pass-program

  7. Free ride for cardholder only; PCA’s must pay appropriate fare

  8. 20 free rides a month loaded on TAP card, apply at taptogo.net or a Metro Customer Service Center

Cityride Fares

You must have a Cityride card with fare value on it to use Cityride services. The fees for the Cityride cards are as follows:

Dial-a-Ride Fares

The Dial-A-Ride fares are as follows:

  • $2 in fare value for group trips.
  • $4 in fare value for individual trips, 1-10 miles

Taxi Fares

Taxis use a metered rate. You may use up to $20 of fare value from your Cityride card towards your taxi fare. You cannot use fare value from your Cityride card to tip the driver.

LAnow Fares

TAP CARD

Using the TAP Card on Commuter Express and DASH

There are several different types of TAP cards including the blue and orange TAP cards, four card designs issued by LADOT, the green Access card and the black Readycard. In addition to LADOT and Metro, other transit agencies in Los Angeles use the TAP system. However, the only fare products that are valid on a bus are those accepted by the bus system you are riding. For example, a TAP card with a Metro Day Pass is not accepted on any LADOT Commuter Express or DASH bus, and a LADOT Commuter Express pass is not valid on Metro.

A TAP card cannot be used to pay another person’s fare even if there is enough stored value (cash) on the card.

People who are 62, 63 or 64 years old who are using stored value (cash) on an orange TAP card to pay the LADOT DASH or Commuter Express fare will be charged the full fare as the age for senior eligibility for LADOT is 65.

Where to Get or Load a TAP Card

Get a TAP Card, and place a Commuter Express or DASH 31-Day Pass, 20 Commuter Express Trip Tickets or stored value at the LADOT Transit Customer Service Center located in the LA Mall in downtown Los Angeles (201 N. Los Angeles), at selected TAP retailer, by phone or on the web.

Locate the TAP retailer selling the DASH or Commuter Express 31-Day Pass convenient to you by calling the LADOT Transit Customer Service Center at (213, 310, 323, or 818) 808-2273. Stored Value (cash) can be purchased at any TAP retailer as well as ticket vending machines in Metro rail stations, but not all retailers sell LADOT fare products.

When choosing where to buy your DASH Commuter Express pass, there are a couple of items to consider:

  • Phone and web purchases made at taptogo must be tapped within 30 days of purchase or they will no longer be available. The 31-Day Pass and Trip Tickets must be tapped on a DASH or Commuter Express bus while stored value (cash) can be tapped on any bus or at Metro rail stations.
  • Phone or web purchases from taptogo require three days for the pass or stored value to be uploaded to the TAP card and recognized on the bus, with the upload completed when you tap the card on the DASH or Commuter Express bus.

Register Your Card and Protect Your Balance

Contact taptogo.net or call (866) 827-8646 (TAPTOGO) Monday-Friday, 8AM to 5PM.

Questions, Problems, Refunds

Contact taptogo.net or call (866) 827-8646 (TAPTOGO) Monday-Friday, 8AM to 5PM.

Frequently Asked Questions

PARK AND RIDE LOTS

Below is a list of LADOT Park & Rides. This list is organized by the LADOT Commuter Express route that services each lot. Park & Ride lots are free to use only if riding transit, and spaces are available on a first-come, first served basis.

BICYCLES, SCOOTERS & OTHER WHEELED DEVICES

Bicycles

Most Commuter Express buses are fitted with racks. Please call (213, 310, 323, 818) 808-2273 for more information.

Just pay your regular fare and you can load your bicycle in the rack on the front of the bus for free. All the bike racks have simple instructions posted on them. The bicycle racks are designed to hold each bicycle separately in place by a spring-loaded clamp. Bicycles won’t rub, touch, or scratch other bicycles, the bus, or other vehicles. For more information about bicycling in LA, visit our Bikes on Buses page on this site or visit the LADOT Livable Streets website.

SCOOTERS, SKATEBOARDS & OTHER WHEELED RIDING DEVICES

Electrically-powered scooters, skateboards and other wheeled riding devices MAY be carried on the bus PROVIDED that they can be kept in a location that will not interfere with the safe operation of the bus or where they do not block the aisle or doors.

Fuel-powered wheeled riding devices are NOT ALLOWED on board the bus at any time.

If a customer attempts to board the bus with a device that is in violation of this policy, the driver must politely inform the customer of the policy. If customer persists and refuses to abide by the policy, the driver must continue in service but advise Dispatch of the issue so that a Supervisor or LAPD can meet the bus to handle the situation.

CLEAN AIR

LADOT offers clean air alternatives with new compressed natural gas or propane powered buses. Just look for this symbol on the buses you ride.

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