Contact Us

Contact Information

LADOT Transit Customer Service Center
201 North Los Angeles St. #16
Los Angeles, CA, 90012
(213, 310, 323 or 818) 808-2273

Hours:
Monday – Friday
10:00 AM – 2 PM for Walk-Ins. Proof of vaccination required to enter.
6:30 AM – 7 PM for Phone Assistance
Saturday-Sunday
9 AM – 6 PM for Phone Assistance

If you need further assistance, please call one of the following numbers:

LADOT Transit Contact Phone Numbers
Contact	Phone Number
DASH, Commuter Express, Union Station/Bunker Hill Shuttle, Observatory Monday-Friday: 6:30 AM – 7 PM Saturday and Sunday: 9:00 AM – 6 PM	(213, 310, 323 or 818) 808-2273
Routing Assistance and Connecting Transit Services	511
Hearing Impaired	711
Cityride	(213, 310, 323 or 818) 808-RIDE (7433)
Comments/Complaints	(213, 310, 323 or 818) 808-2273
LAnow	(818) 493-6211
Sexual Harrassment Hotline	(213) 546-7066

LOST AND FOUND (LISTED BY SERVICE AND ROUTE)

LADOT Transit Lost and Found Phone Numbers
Contact	Phone Number
Commuter Express
Routes 142, 431, 437, 438, 448, 534	(310) 638-0556 ext. 1
Routes 409, 419, 422, 423, 549, 573, 574	(818) 898-7200 ext. 0
DASH
Beachwood Canyon Crenshaw Fairfax Highland Park/Eagle Rock Hollywood Hollywood/Wilshire (Larchmont Shuttle) King-East Leimert/Slauson Lincoln Heights/Chinatown Midtown Observatory/Los Feliz Wilshire Center/Koreatown	(213) 746-4066 ext. 1
Downtown Los Angeles	213-340-8191
Northridge Panorama City/Van Nuys Van Nuys/Studio City	(818) 898-7200 ext. 0
Boyle Heights/East LA El Sereno/City Terrace Pico Union/Echo Park Cityride Via Marisol Cityride Park La Brea	(213) 746-4066 ext. 1
Chesterfield Square Pueblo del Rio San Pedro Southeast Vermont/Main Watts Wilmington	(310) 638-0556 ext. 1
Other Routes
Union Station/Bunker Hill Shuttle	(310) 638-0556 ext. 1
Comments/Complaints	(213, 310, 323 or 818) 808-2273

EMPLOYMENT OPPORTUNITIES

LADOT does not hire bus drivers. LADOT contracts its bus operations to private service providers. If you are interested in working as a bus driver or mechanic, please contact one of our contractors directly via the links below.

REQUEST COMMUNITY CALENDAR AD SPACE

LADOT is making advertising space on the interior of its buses available at a nominal charge to Neighborhood Councils to promote events and activities under a program called “LADOT’s Community Calendar.”

COMMENDATIONS, COMPLAINTS AND SUGGESTIONS

Use the links below to send us your thoughts on our services:

You can also reach us at our Customer Service line at (213, 310, 323 or 818) 808-2273.

SEND US A MESSAGE

PLEASE NOTE: LADOT Transit appreciates receiving your input. However, if you are submitting a complaint, commendation or suggestion, please use our Commendations, Complaints and Suggestions system. This allows LADOT Customer Service to address your concerns in a much more timely manner. Thank you.

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